Previous incidents

May 2026
May 29, 2026
1 incident

Sandbox Authentication and Authentication are down

Resolved

Resolved May 28, 2026 at 4:25pm UTC

Sandbox Authentication recovered.

3 previous updates
May 27, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved May 26, 2026 at 8:41pm UTC

Shared Outbound Call Queue and Reserved Outbound Call Queue recovered.

2 previous updates
May 15, 2026
1 incident

Shared Outbound Call Queue is down

Resolved

Resolved May 15, 2026 at 10:13am UTC

Shared Outbound Call Queue recovered.

1 previous update
May 11, 2026
1 incident

Sandbox Authentication, Authentication, and 3 other services are down

Resolved

Resolved May 10, 2026 at 5:08pm UTC

Reserved Outbound Call Queue and Sandbox Outbound Call Queue recovered.

6 previous updates
May 08, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved May 8, 2026 at 3:02am UTC

Shared Outbound Call Queue, Reserved Outbound Call Queue, and Sandbox Outbound Call Queue recovered.

1 previous update
April 2026
Apr 22, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved Apr 22, 2026 at 6:35am UTC

Sandbox Outbound Call Queue recovered.

3 previous updates
Apr 09, 2026
1 incident

Reserved Outbound Call Queue is down

Resolved

Resolved Apr 9, 2026 at 11:55am UTC

Reserved Outbound Call Queue recovered.

1 previous update
Apr 02, 2026
1 incident

Shared Outbound Call Queue is down

Resolved

Resolved Apr 2, 2026 at 6:11am UTC

Shared Outbound Call Queue recovered.

1 previous update
Apr 01, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved Apr 1, 2026 at 2:52am UTC

Shared Outbound Call Queue recovered.

3 previous updates
March 2026
Mar 24, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved Mar 24, 2026 at 1:30am UTC

Shared Outbound Call Queue, Reserved Outbound Call Queue, and Sandbox Outbound Call Queue recovered.

3 previous updates
Mar 23, 2026
1 incident

Reserved Outbound Call Queue is down

Resolved

Resolved Mar 22, 2026 at 11:12pm UTC

Reserved Outbound Call Queue recovered.

1 previous update
Mar 22, 2026
1 incident

Sandbox Outbound Call Queue is down

Resolved

Resolved Mar 21, 2026 at 7:20pm UTC

Sandbox Outbound Call Queue recovered.

1 previous update
Mar 19, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved Mar 19, 2026 at 8:05am UTC

Shared Outbound Call Queue, Reserved Outbound Call Queue, and Sandbox Outbound Call Queue recovered.

2 previous updates
Mar 16, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved Mar 16, 2026 at 7:14am UTC

Shared Outbound Call Queue and Reserved Outbound Call Queue recovered.

3 previous updates
Mar 12, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved Mar 12, 2026 at 12:44am UTC

Sandbox Outbound Call Queue recovered.

3 previous updates
Mar 11, 2026
1 incident

Shared Outbound Call Queue, Reserved Outbound Call Queue, and 1 other service...

Resolved

Resolved Mar 11, 2026 at 2:20am UTC

Shared Outbound Call Queue and Sandbox Outbound Call Queue recovered.

4 previous updates